Monday, July 12, 2004

Menu Mysteries

Why is it that telephone menus always offer you the final option of "For all other inquiries, press '0' or stay on the line and your call will be answered in the order it was received"?

Does pressing '0' somehow nudge you up in the lottery of phone menudom? Or is it just there to satisfy compulsive control freaks who have a need to feel like they are doing something?

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